wrupp
10-01-2002, 05:33 PM
Sorry for this rant.. In advance..
Well I'm out of the HD loop for now.. My RCA DTC-100 died in mid August. I checked the warranty (30 Days) and Im out by about 6 months. I called RCA and paid them for a replacement for about$130. I got it after about a 2 1/2 week wait for shipping. They sent me a refurb unit that was junk.
Called RCA again and blew off some steam. They said they would get me a replacement unit ASAP. After about 2 weeks of waiting I get a phone call saying that they don't have any to send me and that they would like to refund my purchase price ($400) or I can wait for the replacement.
So I'm taking the money and running.. Running to a different brand. Any suggestions?
Well I'm out of the HD loop for now.. My RCA DTC-100 died in mid August. I checked the warranty (30 Days) and Im out by about 6 months. I called RCA and paid them for a replacement for about$130. I got it after about a 2 1/2 week wait for shipping. They sent me a refurb unit that was junk.
Called RCA again and blew off some steam. They said they would get me a replacement unit ASAP. After about 2 weeks of waiting I get a phone call saying that they don't have any to send me and that they would like to refund my purchase price ($400) or I can wait for the replacement.
So I'm taking the money and running.. Running to a different brand. Any suggestions?